Effective Date: 2026-01-01 | Document ID: AX24-LEGAL-001

These Terms and Conditions ("Agreement") govern access to and use of all products, services, platforms, and infrastructure operated by AX24® ("Company", "we", "us"). By accessing any AX24 service, the client entity ("Client", "you") agrees to be fully bound by this Agreement. If you do not accept these terms, you must immediately cease all access.

01 // SERVICE SCOPE

AX24 provides enterprise-grade artificial intelligence automation, data intelligence, neural integration, and growth infrastructure services ("Services") to qualifying business entities. Our Services are not offered to individuals operating outside of a registered commercial or institutional capacity. All service specifications, deployment timelines, and performance parameters are defined exclusively within executed service agreements or statements of work ("SOW"). Any claims regarding system capabilities not reflected in a signed SOW carry no contractual weight.

02 // CLIENT OBLIGATIONS

The Client agrees to provide accurate, complete, and current organizational information during onboarding and throughout the engagement. The Client is solely responsible for ensuring that all data, workflows, and systems made accessible to AX24 are legally permissible to share and process. The Client must designate an authorized technical point of contact for the duration of the engagement. Unauthorized access, reverse engineering, or extraction of AX24 platform logic, models, or infrastructure is strictly prohibited and subject to legal action.

03 // INTELLECTUAL PROPERTY

All AI models, automation architectures, agent frameworks, workflow logic, and proprietary infrastructure deployed or developed by AX24 remain the exclusive intellectual property of AX24 unless explicitly transferred in writing under a separate IP assignment agreement. Deliverables produced for the Client are licensed for internal operational use only. The Client may not sublicense, resell, replicate, or expose AX24 systems to third parties without written authorization.

04 // CONFIDENTIALITY

Both parties agree to maintain strict confidentiality over all non-public technical, commercial, and organizational information exchanged during the engagement. This obligation survives termination of the Agreement for a period of five (5) years. AX24 operates under internal data partitioning protocols to ensure no Client data is accessible across separate accounts or engagements.

05 // PERFORMANCE AND SLA

Where a Service Level Agreement ("SLA") is included in the SOW, AX24 will use commercially reasonable efforts to meet the specified uptime, latency, and throughput targets. SLA credits, where applicable, are the sole and exclusive remedy for service degradation. AX24 is not liable for performance issues arising from Client-side infrastructure failures, third-party API downtime, force majeure events, or Client modifications to deployed systems.

06 // PAYMENT AND BILLING

All fees are specified in the applicable SOW or subscription agreement. Invoices are due within thirty (30) days of issuance unless otherwise specified. Late payments accrue interest at 1.5% per month. AX24 reserves the right to suspend access to Services upon non-payment without liability. All fees are non-refundable except as explicitly stated in the SOW.

07 // LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, AX24 shall not be liable for any indirect, incidental, consequential, punitive, or exemplary damages, including loss of revenue, data, or business opportunity, even if advised of the possibility of such damages. AX24's total aggregate liability for any claim arising under this Agreement shall not exceed the fees paid by the Client in the three (3) months preceding the claim.

08 // TERMINATION

Either party may terminate this Agreement upon thirty (30) days written notice. AX24 may terminate immediately in cases of material breach, unauthorized use of platform assets, or non-payment. Upon termination, all Client access will be revoked, and AX24 will return or destroy Client data per the agreed data handling protocol.

09 // GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which AX24 is registered. Any disputes shall be resolved through binding arbitration, waiving the right to a jury trial, unless both parties agree otherwise in writing.

10 // MODIFICATIONS

AX24 reserves the right to update these Terms and Conditions at any time. Material changes will be communicated with no less than fifteen (15) days notice. Continued use of Services following notice constitutes acceptance of revised terms.